Understanding your needs we take securing your knowledge base software very seriously. All information you provide your customers within your knowledge base can be designated with a security type of public or internal. Both security types are explained below:
Public information can be viewed and searched by all users who access your myKB knowledge base. We call these users Anonymous Users. We are logging every request by IP and providing a security report.
Internal information can only be viewed and searched by users who have logged in to your myKB knowledge base software with a valid ID and password.
Granularity. The myKB access model employs security methods beyond internal and external permission. With Granular security you can:
- Put Users into Category Groups
- Limit Access to myKB Features
- Set Special or Limited Editing Rights
- Deny Access to Internal Information
Our access security model was designed by some of the best security programmers in the country. You can rest assured as you build your knowledge base that your information is protected by our advanced security model.
myKB Knowledge Base Software - We don't make great support - we make great support possible.