We have reviewed several ways that Non-Registered Users are able to search the Public Information within a myKB knowledge base. After the results listing is returned, knowledge transfer begins.
Users simply click on an article title to open it. All Public Information within the article is displayed. By noting the Article ID, the user can quickly return to this article in the future.
If the user wishes to e-mail the article text to themselves or another individual, they simply click the E-Mail Article link within the Available Actions box in the top right-hand corner of the article window. Any public article may be e-mailed to a valid e-mail address.
The E-Mail Article window will prompt the user to enter the To and From information, as well as provide the ability to add a custom message.
Click the E-Mail Article link and send this article to yourself. After the e-mail has been successfully sent, you will be returned to this window.
The article will then be sent to your inbox for future review and easy access.
Click the article link below (Stop Seven: Non-Registered User Wrap-up) to wrap up this portion of this demonstration and move on to accessing the knowledge base as a Reader. |