As a myKB Knowledge Base Software editor, you have control to edit content as you would with a word-processor. You can modify font-size, color, type-face, tables, and many more word-processing features. This is all in a "What You See Is What You Get" (WYSIWYG) editor. No programming experience is needed. If your team can type, then they can work in myKB.

Managing documents and references for all popular files for images types, Adobe® files, Microsoft Office® Family files, and most any other document format can be referenced with our advanced control panel.

You have experts throughout your organization, and they should be able to edit the content they are most familiar with. When you set up an administrative account, that does not necessarily mean that the user has global access; with myKB Knowledge Base Software security you can limit the user to a specific section.

You can grant users privileges to read, create, edit, reject, review, or delete content. In a few short steps you can deploy a knowledge base for your intranet, help desk, contact center, and website - all from myKB Knowledge base Software. Just like a table of contents, there can be many levels of categories and sub-categories that store your articles.

Cross-reference and Cross-categorize articles! No need to cut-and-copy content in multiple articles. You can reference and display the same article for your customers in many different categories. Also, the end of every article can display article references to other articles, downloads, e-mail addresses, or websites.

myKB Knowledge Base Software - We don't make great support - we make great support possible.